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Here are questions and comments sent by Mezzo guests.
You are welcome to fill in the blanks below if you have requests, questions, or comments.
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Ｑ：What does the hotel name, “Mezzo”, mean? |
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It means “middle”, “moderate”, “half”, etc. in Italian. Our concept is of “a relaxing space between home and office”, “Between a city hotel and?a conventional business hotel”. That’s why we named it. |
Ｑ：What is check-in time and check-out time? |
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We request that you check-in after 3:00 pm and check-out by 11:00 am. |
Ｑ：Is there any curfew? |
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No. Reception is open 24-hours. |
Ｑ：Is payment required on check-in? |
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Yes, it is. We basically request it on check-in, so you can check-out quickly. |
Ｑ：Are any credit cards accepted? |
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Almost all credit cards are accepted. |
Ｑ：Is there a charge for cancellations? |
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Cancellations for hotel room reservations must be received before 3:00 pm on the expected day of arrival. If cancellations are not received, we will charge all room rates. (Other cancellation policies apply for groups of 10 and over.) |
Ｑ：Can I request late departure? |
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Late departure is not a problem. BUT departures after 1:00 pm will be subject to a one night charge. |
Ｑ：Are there any non-smoking rooms? |
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There are non-smoking rooms on one floor. We pay close attention to odors in every room. BUT please request a non-smoking room when you reserve just in case. |
Ｑ：Are there any twin-bed rooms? |
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We regret there are no twin-bed rooms. All rooms at this hotel are one-bed rooms. |
Ｑ：What amenities do you have? |
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Shampoo & conditioner, soap, toothbrush & toothpaste, cotton swabs are provided. There is no hairbrush, no comb, etc. |
Ｑ：What facilities are there in guest rooms? |
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There is a hairdryer, a hot-pot, and a stocked refrigerator. |
Ｑ：Is parking available? |
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Parking is free. (about 25 cars capacity) |
Ｑ：Are there any restaurants or convenience stores near the hotel? |
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There is a restaurant within 5 minutes’ walk and a convenience store within a 1 minute walk. |
Ｑ：What kind of breakfast is offered? |
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You need to reserve your breakfast at check-in time or on the day before. You can help yourself to a buffet breakfast with bread, rice, miso soup, appetizer, grilled fish, beverages, etc. except for egg. Price: 600 yen. |
Ｑ：Can you accept my luggage before arrival? |
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No problem. Also we would be glad to store your bags before check-in and after check-out. |
Ｑ：Is the Internet available in hotel rooms? |
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High-speed Internet connections are available in all rooms. You can rent a?cable and set-up manual as well. Please ask at reception. |
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We welcome other questions in addition to the above. Please feel free to contact us.
We welcome your comments.
Click “Contact Us” |
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